Refund Policy
Last Updated: August 2024
GrowBiz10x ([Company Name Placeholder]) strives to provide transparent and fair billing practices for all our customers. Please read our refund policy below carefully.
Software Subscriptions
We offer a 7-day refund window for new software subscriptions, provided the account has not heavily utilized platform resources (e.g., generating extensive content assets or running excessive bulk scans). If you are unsatisfied within the first 7 days, please contact our support team.
Beyond the 7-day window, subscriptions are non-refundable. You may cancel your subscription at any time to prevent future billing, and you will retain access to the platform until the end of your paid billing cycle.
Managed Execution Services
Due to the labor-intensive nature of our Managed Growth execution, no refunds are provided for managed services once work has commenced or strategy assets have been delivered. If you have signed a custom Statement of Work (SOW), the cancellation and refund terms outlined in that specific contract will supersede this policy.
Credit Purchases
One-time credit top-ups or purchases are non-refundable. Credits do not expire as long as your account remains in good standing.
How to Request a Refund
To request a refund under the eligible conditions, email us at [email protected] with your account email and reason for the request.
