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Response Times
- General inquiries24-48 hours
- Technical support12-24 hours
- Billing issuesSame day
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Need dedicated support for your organization? Contact us about our enterprise plans.
[email protected]Frequently Asked Questions
What is AI visibility?
AI visibility refers to how your business appears when users ask AI assistants (like ChatGPT, Claude, Gemini) about products or services in your industry.
How does the scanning work?
Our platform queries multiple AI providers with industry-relevant prompts and analyzes their responses to measure if and how they mention your business.
How many free credits do I get?
New accounts receive complimentary credits to run quick scans. This allows you to experience the platform before committing to a paid plan.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period.